The module CONCIERGE CATERING handles all the catering and hospitality needs of a meeting. From a services tab in the meeting request in Microsoft Outlook the organizer can easily book all catering and services and from the same interface the organizer can assign visitors to the meeting, appoint a meeting responsible, specify meeting type and allocate a cost center.

The organizer can select services from different service units and specify different delivery times for the same meeting. The affected service units will receive the orders when the organizer sends the meeting request.

FLEXIBILITY
CONCIERGE CATERING is extremely flexible and it allows the administrators to create completely different menus and item selections for different rooms and service units if it is required. It is possible to split up the menu list into different categories and sub categories and state whether the item is available for all meetings or only for external meetings.

Descriptions and delivery rules can be added to each item, for instance minimum notice time, which rooms the item can be delivered to, is the item required when booking a meeting, specify certain time slots where the item can be booked in, etc. The flexible price management allows for different prices and currencies and the system can automatically calculate variable VAT rates.

SERVICE UNITS
Each service unit has their own access and receives orders in their own Microsoft Outlook inbox, where they can accept or decline orders and get a complete overview. The service unit can write messages back to the organizer and adjust the individual orders if necessary. The service unit can make ad hoc orders for meetings where the organizer hasn't complied with the minimum notice time and everything is done from a very user friendly interface.

INTEGRATION TO FINANCIAL APPLICATION
All data from CONCIERGE CATERING can easily be exported to a financial application such as SAP, Microsoft Dynamics NAV, Microsoft Dynamics AX, Oracle, etc with the module CONCIERGE EXPORT.

The system ensures that all data are correct and settled on the correct accounts. It is possible to insert approval procedures and the system can also send an email, with information about the exported orders, to selected email addresses each time a person exports data.

REPORTING FUNCTIONALITY
With the reporting functionality the service units, the organizer and the administrators can take out reports on all the necessary booking statistics. The service unit can take out reports on deliveries today, a total of ordered items, invoice lists, meetings today, etc.